http://www.deirdrebreakenridge.com/2010/07/an-interview-with-jacob-morgan-pr-social-crm/
Check this link out and see how PR bloggers get together and discuss on new media, new tools and even new audiences. This particular post is about the interview between the writer and Jacob Morgan who is a thought leader in social business. They discussed on how PR can fit in the social Customer Relationship Management (CRM) and how it is different with traditional CRM.
Enjoy reading this post and please post your comments on what you think about this subject.
Have a good day!
i really concern on the CRM software that may relate to us.i guess it is the time that we should atleast learn about CRM software.what do you think???
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